AG Bans Service Contract Firm Featured
19 December 2017
North Dakota’s attorney general issued a cease and desist order against Jason Rhoden of Santa Ana, Calif., doing business as Vehicle Protection Department LLC, for violations of the consumer fraud and telephone solicitation laws.The Attorney General’s Consumer Protection division initiated an investigation after a consumer complained that she received a telephone solicitation even though her number is registered on the Do Not Call list. The consumer complained that Rhoden’s company offered to sell her an extended warranty for a vehicle she does not own. The consumer reported that when she questioned the caller, he responded with a threat, telling her he knew where she lived.Rhoden also operates a website selling these supposed extended warranties, vehicleprotectiondepartment.net.Rhoden ignored all efforts by investigators to contact him over several weeks, and he did not respond to the investigative demand for information about solicitation calls his company made to North Dakota residents. Rhoden has been banned from making any further solicitations in North Dakota, including selling extended vehicle warranties to North Dakota residents through his website.